Name: Transcendit - IT Support Newcastle / Gateshead
Telephone: 0191 482 0444

Tyne Bridge in Newcastle-upon-Tyne, by Chris Mallon - IT Support Engineer

Who are Transcendit?

Transcendit are a tight knit team of highly skilled individuals, dedicated to providing professional and friendly IT support. Based just outside of Newcastle, we provide IT support to hundreds of businesses all over the country, and hold a Microsoft Gold Partner Accreditation (Find out more about Transcendit).

What IT support do we offer?

Transcendit provide comprehensive IT support packages, which can be personalised to suit your business needs. Outsourcing your IT support to us will save you time and money, and allow you to get on with running your business. We provide:

A fast response to your IT problems from skilled engineers. Someone from our team will be on hand within minutes of a problem occurring.
A personal account manager and a lead engineer, who will be assigned to your business so you always know who you’ll be working with.
Effective and efficient setup and configuration of your computer systems.
A service that is friendly, flexible and available 24 hours a day, 7 days a week, all year round.
Everything you’d expect from a professional IT support team, including server monitoring, online data backup, service usage reports and system reviews.

Our clients include:

Trinity Chambers, IT support clients in Newcastle

Litter Boss, IT support clients in Newcastle

Samuel Phillips Law Firm, IT support clients in Newcastle

What do our Newcastle customers think?

“Yet again Dan provided fantastic service. Fast and efficient, with a clear understanding of what was needed.”

Ross Gill of IU Consult

“Difficult programming problems resolved in minutes that saved several hours of ‘cut and paste’ ”

Simon Stewart of Trinity Chambers

“I received very helpful and professional assistance from Dave Parks today to set up my remote access email.
Thank you.”

Paul Morgan of A1 Engineering Limited

“Dan Morrison was extremely helpful, taking the time to ensure that the problem was completely resolved, and explaining clearly how to replicate the result.”

Kerry Richmond of Samuel Philips Law Firm

“Great level of support, even if I was lacking in information that may have resolved the issue quicker.”

Dan Lake of IU Consult

“Very responsive. Good to know they are on the end of the phone.”

Sherene Thompson of Brian Thompson Insurance Consultants

Where do Transcendit offer IT support?

Although we are based just outside of Newcastle, Transcendit are able to offer clients telephone support, remote support and on-site support - so whether you’re in Newcastle City Centre or Tynemouth, or even further afield, your IT support is never far away.

Give us a call on 0191 482 0444 to discuss your IT support needs

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.