In April, Marks & Spencer’s was hit with a ransomware attack, effectively shutting down their online services and resulting in serious problems with ensuring that they had stock on their shelves. The hack has cost the business...
In January, the government announced that they will be launching a Gov.Uk Wallet and application, in order to ‘simply access to services and documents like digital driving licenses, alongside reforms to public sector...
Are your kids coming to the end of their studies, entering sixth form or just starting to think about the subjects that they want to take? Or have you noticed that they might be interested in running their own business in the future? We’ve...
The Baily Thomas Charitable Fund The Baily Thomas Charitable Fund aims to support organisations who are researching learning disabilities, and support the care and relief of those affected by learning disability. Small grants are between...
For parents, finding a child-friendly messaging app for their kids can be a challenge. Apps like Instagram and Snapchat might be popular, but they're also designed with an older audience in mind. However, there are some safer messaging apps...
As we’re approaching summer, businesses should ensure that they are preparing and planning for the summer holidays. Many employees want to go away at this time, and as an organisation, it is important that you’re prepared for how this...
Task scams, or gamified job scams, are fake online jobs where people are told to like posts, rate videos or offer your feedback on products. These jobs often work within a fake application or website that the victim is prompted to download, after...
Getting worried about how to keep your children entertained in the summer holidays? You might want to check out some tech camps. These UK based virtual and residential camps are perfect for wannabee engineers, computer obsessed teens and kids who...
The Hedley Foundation is a grant giving charity, that supports other charities who are 'operating across the spectrum of social need'. This includes youth support, disabled support, support for the elderly and...
If you’re looking for a way to promote your business in and around the North East, it's time you considered the Good Work Pledge. The Good Work Pledge is an award for businesses in the North East that are providing ‘better...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Your team have been superb! Quick to respond. No hassle. They just get on with the job. After a well-planned and executed Microsoft 365 migration I have been firing out emails as teething problems have arisen and they have turned the requests around pronto. Not to mention being carried out in a friendly yet professional manner. Just amazing performance!Rosie Malcolm-MacEwan
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024