Name: Transcendit - IT Support Newcastle / Gateshead
Telephone: 0191 482 0444

Why is securing my network important?

Your network plays a vital part in your business, holding all the data that you need and all the applications that you use on a daily basis. It's important, therefore, that your network is sufficiently protected from hackers, viruses and other threats.

How can I protect my network?

The strongest approach to network security is one which is multi-layered. A combination of some, or even all of the precautions detailed below is the best way to keep your network safe. You wouldn't leave your office unlocked at the end of the day, so why would you leave your network unprotected?

Here are some of the ways that you can protect your network and servers:

Physical protection by ensuring your servers and equipment are kept somewhere safe, and ideally locked with a key or a code
Antivirus installation and support for this software, so that if something malicious does enter your system it can be contained and removed safely
Firewall installation and configuration and support, to protect your private network (VPN)
Intrusion detection software (IDS) to monitor your network for any malicious activity
Regular security audits to check your system for vulnerabilities and ways it could be improved
Use strong passwords so that your systems are less vulnerable to attacks
Backup your data so that you won't lose everything if the worst happens
Manage user access so that users only have permission to access to the programs they need
Turn on automatic updates so that your protection stays up to date against the latest viruses

How can Transcendit help?

Transcendit are happy to take the time to go through your pre-existing network security with you, and discuss any vulnerabilities within that system. We can then suggest improvements or amendments, and make these changes for you. We can also set up 24/7 monitoring on your systems, so that if a problem occurs we can identify and solve it before it affects your business.

To discuss network security, call 0191 482 0444

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

Your team have been superb! Quick to respond. No hassle. They just get on with the job. After a well-planned and executed Microsoft 365 migration I have been firing out emails as teething problems have arisen and they have turned the requests around pronto. Not to mention being carried out in a friendly yet professional manner. Just amazing performance! Rosie Malcolm-MacEwan