Name: Transcendit - IT Support Newcastle / Gateshead
Telephone: 0191 482 0444

Why choose Transcendit?

When you contact us about IT support and your systems, you’ll speak to one of our engineers, support technicians or web developers - we don't have a sales team.

This means you’ll be working with people who understand IT, and what will work for your business. You’ll never be pushed into a purchase, and we’ll find the best solution for you – not the most profitable solution for us.

We also take the time to get to know you and your company. We understand that when you contact us with a problem, you don’t want to have to explain who you are and how your systems work. That’s why we’ll assign you an Account Manager, and a Lead Engineer, both of whom will know your business inside out and will be familiar with your requirements.

What do we offer?

Telephone, remote, and on-site support
Server monitoring and online data backup
Flexible support packages, system setup and configuration
Service usage reports and system reviews
Personal contacts and fast response times

Don't take our word for it, what do our clients think?

The team are excellent. Not only are they happy to carry out the task, but they are also willing to show you how to carry out some of the tasks yourself, which saves everyone time. Sandra Roberts, Pioneering Care Partnership

Excellent, friendly service - technical jargon thoroughly explained. Ailsa Charlton, Trinity Chambers

We have been a client of Transcendit’s for several years and the fundamental reason we stay with them is because they are loyal to us too!
During one the worst crises anyone of us will ever face, the team at Transcendit have been first class! Always there when we have needed them and providing excellent advice and support.
We were one of the lucky ones in that we were already set up for remote working, with enough capacity to have the entire team at home and with cloud based solutions that meant we could work at home as we do in the office; the reason why we were so well prepared is down to the strong partnership we have with Dave Scott, Phil Preece and the team. They might be an outsourced provider, but they are definitely part of the in-house team and play a key role in our IT strategy. Thanks to you all! Sharon Boyd, Samuel Phillips

Call us on 0191 482 0444 to discuss your needs

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.