We get a lot of phishing scams through our metaphorical doors, and the more that turn up in our inbox, the more elaborate they seem to get. Often this is really useful for us, because the longer the phishers take on designing a beautifully...
Bluekeep is a brand new software vulnerability that is making waves - so many in fact, that even the NSA is asking you to take it seriously. If you’re interested in keeping your computer safe from internet nasties (and let's face it,...
We’re around six months from saying a fond farewell to Windows 7, as Microsoft ends support for it January 2020. However, it’s not only Windows 7 that is biting the dust - Microsoft Windows Server 2008 & 2008 R2 and...
Remember back in the day, when Microsoft went on and on about how much they wanted us to move to Windows 10? Those relentless little pop-ups had most of us upgrading, but for those who stuck with Windows 7, you may soon have to say your goodbyes....
We’ve had a few calls this month about some vanishing Windows apps - specifically, the Office applications. Don’t panic, those apps haven’t gone anywhere, but they are looking a little different recently.
Netflix is one of the most popular streaming websites, so we weren't surprised when this phishing email arrived in our inbox; Netflix is also a popular target for scammers.
We recently had a call from someone pretending to work for BT, who claimed that there was a bunch of issues on our PC that he could easily fix if we only allowed him to connect to our systems. We informed them that we were an IT support company,...
Keeping up with the latest phishing scams is absolutely vital when you’re running a business - and it’s pretty important outside of the office too, if you want to keep your tech secure. Phishers are always coming up with new and...
Scammers have a myriad of ways to get you to part with your hard earned cash, but one of the most tried and tested ways to get it is through a simple gift card. They're not only last minute Christmas presents, they're also a hackers dream...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
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Chris saves the day as usual. First class caring service for us old, non computer literate scholars. Thank you Chris, and thank you TransenditDr D Wright
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024