This month we've welcomed Tim Hughes to Transcendit, who has joined our team as an IT Support Engineer. We caught up with Tim to find out more about him, and how he got into IT.
'When I was in 6th form, I wanted to be a doctor,'...
This month we've welcomed Michael Wilson, who is joining our IT support team. We caught up with Michael to find out more about him, and how he got into IT.
'When I was leaving school, I wanted to be a mechanic or an IT technician, '...
Over the last couple of years, Google Home and Amazon Echo have become permanent fixtures in our houses, and the amount of things we can control with our voices has grown exponentially. From light bulbs to kettles, to the temperature of our homes,...
We've been asking around the office to figure out exactly what the Transcendit team want for Christmas - assuming money was no object. Looking for gift inspiration and have a spare £2.4 million? Look no further!
We're running the Great North Run for CHUF; the Children's Heart Unit Fund. CHUF's mission is to help to children and young people with heart conditions, by providing lifelong support to them and their families.
Stefan Frizzel is the newest addition to our IT support team, and is working as a support engineer at our office in Gateshead. We had a chat with him to find out how he got into IT.
'I first used a computer when I was 10 years old.' says...
Andrew Richardson joined Transcendit in September 2018, as a support engineer working in our Durham office. We caught up with him to find out how he started out in IT, and what his first few months with us have been like.
We've been chatting to Kai, the newest addition to the Transcendit team at Gateshead. Kai started working with us as a web development apprentice in October, so we caught up with him to find out how the last two months have been.
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
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Who can do without Chris in their lives, I certainly couldn't! Well done again. Eileen, Framehouse
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024