Don't fall for fake gifts this Christmas

October 30, 2024 - Rebecca Harrison

Whether you love or loathe Christmas shopping, this year shoppers are contending with more scams than ever. Fake products, cheap knock-offs and AI generated gifts are flooding the market, and finding the gifts you want (at a price that...

The Chase bank ‘glitch’ that was actually fraud

October 09, 2024 - Rebecca Harrison

In September, TikTok users were posting videos of the Chase bank ‘glitch’; a way to get an infinite supply of cash without any repercussions. However, the ‘glitch’ was actually cheque fraud, and those who tried the...

Avoid these ‘working from home’ opportunities

September 02, 2024 - Rebecca Harrison

According to Forbes, 14% of us work from home, with 26% of us working hybrid (sometimes travelling into a place of work, and sometimes working from home). Despite us being 4 years on from the first lockdown, when 46.6% of us...

Selling something? Look out for the fake cheque scam

August 04, 2024 - Rebecca Harrison

According to PayPoint, cases of unauthorised cheque fraud have risen by 24% in the last year, costing victims in the UK £5.6 million. This scam targets people selling something either online or offline, and can be devastating for those left...

Pop up says you have a virus? It’s fake

July 01, 2024 - Rebecca Harrison

Pop ups have been around since the dawn of the internet, when you couldn’t even visit a website without your screen being crowded with ads. Now, they’re claiming that your device or your machine has a virus in the hopes that...

Don’t get scammed on Airbnb

May 06, 2024 - Rebecca Harrison

Many travellers opt for an Airbnb over a hotel for their holidays, preferring the cost, facilities and locations of a house. However, not all Airbnb listings are legitimate. We’ve taken a look at a few of the big Airbnb scams that you...

Glasgow’s Wonka Disaster: Don’t fall for AI events

April 04, 2024 - Rebecca Harrison

In February, a Willy Wonka event went viral for all the wrong reasons. It prompted hundreds of social media posts, a boatload of memes and even its own documentary. In the wake of this disaster, how can you tell whether an event you’ve seen...

The Student Loan Company Scam

March 14, 2024 - Rebecca Harrison

If you took out a loan for your undergraduate or postgraduate degree, you probably used the Student Loan Company (SLC). Around 1.2 million students used SLC to pay their tuition fees, and receive maintenance loans in 2020/2021, with millions more...

Too good to be true? Fake ads on social media

February 03, 2024 - Rebecca Harrison

Social media is more heavily populated with adverts than ever before, with targeted adverts directly advertising the products and services that you’re looking for. But behind many of these adverts are scammers, hoping to lure you in with an...

The British Library ransomware attack

January 07, 2024 - Rebecca Harrison

In October of last year the British Library suffered a ransomware attack. As recently as last month, the library was operating without any of its web based applications and facilities; no website, no phone lines and no online services at...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

Just a quick note to say how thoroughly professional and exceptional the service is from Transcendit. Over the many years you have supported us, Christophe and the team have always been quick to respond, extremely knowledgeable, approachable and pro-active. Transcendit offer a fantastic service and it is greatly appreciated. Many thanks. Martin Alderman, Fylde Council