One of the easiest ways to tell if an email you’ve received is genuine is by checking the email address of the sender. But what happens when the sender is someone you trust, and the email still turns out to be a scam? We’ve been...
One of the most popular scams on social media around Christmas time is the ‘Secret Sister’ gift exchange. We’ve taken a look at this scam so that you can stay safe during the holiday season.
If you frequently shop online, you might be used to receiving emails or texts from delivery services informing you that you’ve missed a parcel. But just because you’re used to seeing these messages in your inbox, that doesn’t...
The low-rate mortgage phishing scams look like legitimate emails from mortgage providers and banks; however, this is another trick from fraudsters to try and steal victims’ bank details.
A video of Martin Lewis is circulating, where the money saving expert talks at length about an investment from Elon Musk that could be a great opportunity for UK residents. It looks and sounds exactly like the financial expert - and it is...
Malware doesn’t exclusively target computers; whether you have an android or an iOS, you could be at risk. Here are 5 signs that your phone could be infected with malware.
Conversation hijacking is a clever combination of phishing and social engineering, and it can be devastating for businesses. Many victims of conversation hijacking don’t know that they’ve been scammed until it's too...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
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Excellent service, as ever, and very prompt. It's very reassuring to know the support is there.Sharon Langridge, Langridge Employement Law
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024