Assassin's Screed: Look out, the next spam email details your assassination

August 13, 2018 - Rebecca Harrison

You may think you've heard it all with spam mail; from far off princes promising you thousands to sextortion emails threatening you with exposure if you don't fork over your earnings. However, we're sure that the latest spam...

Got an automated call from your Internet Provider? Yes, it's a scam

June 22, 2018 - Rebecca Harrison

Apparently unscrupulous individuals are now too lazy to speak to you themselves, as the latest tech support scam going around is led by a robot. It doesn't say much for the future of fake call centres if their jobs are being outsourced...

Is someone tracking your typing? Here's how you can protect yourself against key logging

March 20, 2018 - Rebecca Harrison

Key logging, or keystroke logging, is a way of keeping track of every button you press on your keyboard. Although key loggers have a few honorable uses, they can also be used for slightly more nefarious ones.

Key...

Got a job offer that sounds too good to be true? Ten steps for avoiding employment scams

November 27, 2017 - Rebecca Harrison

Employment or recruitment scams use social engineering to convince you that a wonderful job opportunity has landed in your lap. The email might be well worded and seem professional, convincing you that the offer is the real deal.

The email may...

Web developer Paul Callaghan gets published! We talk about the book, Haskell and functional programming

August 01, 2017 - Rebecca Harrison

Transcendit's own web developer Paul Callaghan has recently had some articles published in Functional Programming: A PragPub Anthology. We had a chat with him to find out what this book is all about.

'I've been writing...

Ransomware: what is it, where does it come from and how can you stay protected?

July 18, 2017 - Rebecca Harrison

NotPetya is the latest ransomware to hit the headlines and has been working its way through Microsoft networks, encrypting files and generally being a real nuisance. We've got the ransomware myths and facts to help you stay protected.

Wait,...

Going to the USA this summer? Don't take your smartphone with you

June 27, 2017 - Rebecca Harrison

If you're hopping across the pond this summer, you may want to reconsider taking your mobile with you; and if you value your privacy, all of your other electronic devices.

When you go through US Customs and Border Protection, the police can...

WannaCrypt ransomware: Microsoft release security updates to protect Windows users

May 15, 2017 - Rebecca Harrison

Over the last few days, a form of ransomware known as WannaCrypt has wreaked havoc across 150 different countries and countless organisations, including the NHS. The virus is still spreading, encrypting files and holding them to ransom.

...

Huge phishing scam targets Gmail users

May 04, 2017 - Rebecca Harrison

A sophisticated phishing scam is hitting Gmail users personal and business accounts, and spreading at an alarming rate.

The hack gets to your computer via an email, which looks like it comes from someone you know. The email itself contains a...

Does WhatsApp need a backdoor? Here's what our IT team think

April 25, 2017 - Rebecca Harrison

Recently, there has been a lot of conversation surrounding encryption and chat services like WhatsApp. Messages sent through WhatsApp are encrypted, meaning that they can't be read by the authorities. End-to-end encryption means that the...

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

The service from Transcendit is beyond first class. Every time i have had to use it, all staff have been so patient and helpful with me as i am the antithesis of tech savvy. I have expressed my satisfaction with our factory leaders Jim and Steve and had asked them to pass on my sincere thanks for your help. Aaron today was exceptional at walking me through the pre-migration process from Citrix to Azure. I wish all companies that I deal with provided this first class service. Peter Howlett, Director of Design, George Smith