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Going for business growth? Here are some top tips

Do you want to grow your business, but you’re not sure where to start? If you’re an SME that wants to expand, getting started might be easier than you think - and you might not even need to look too far afield for help. Here are our top tips for companies that are going for business growth.

1. Listen to your customers

Your customers and clients know best how your business is performing. Reaching out to them and asking them about how they found your service is a fantastic way of checking how your company is being received. One of the best ways to sell your business is through recommendations and word of mouth; if your customers aren’t singing your praises, it might be time to listen to what they have to say. Acknowledge and validate their feedback even if you feel differently, and most importantly, let them know that they are valued. 

2. Find funding for your next project

If it’s your finances holding you back, you might not need to worry about the budget. There are local, regional and national funds and grants available for companies looking to expand, many of which simply require an application or a phone call. Whether you have a specific idea in mind, or if you’re just looking for investment, there’s likely to be something out there for your business. You can even check your eligibility for the majority of funding opportunities online. If you need funding for your next project, look no further than our monthly funding roundup.

3. Talk to your employees

If your customers know how your company is performing on the outside, then your employees definitely know how your company is performing internally. Your employees are likely to spend the most time with your clients and customers, and also have a unique perspective on how your company is operating. Getting honest feedback from your employees can help your business grow by pinpointing the challenges that staff are facing, as well as recognising areas which could be improved upon. If you want to make your business more feedback friendly, check out our article.

4. Get networking

Love it or hate it, networking can be enormously beneficial for your business. It allows you to build bridges with different companies in the area, some of which may be encountering similar issues to yours. Nourishing relationships with surrounding businesses can help you to find out about new opportunities, share knowledge and expertise and also get your company involved with your community. There are a number of different networking events and business groups in the North East; find out about our top picks here.

5. Identify what isn’t working

Whether it’s a product or a service, sometimes our ideas just aren’t well received. If you’re wanting to grow your business, it might be that you need to notice what isn’t working as well as what is. Identifying the parts of your business that aren’t succeeding can tell you a great deal about what your clients want, as well as the ideas that need to be refined or even abandoned. Take the time, energy and funding from areas that aren’t working for you, and channel them into ideas that are.

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
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We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
The lads are absolutely fantastic and we can’t do without them, everyone I’ve dealt with has always been so patient, lovely and never patronising with me and I’m probably hard work. I would be lost without you David Wright

Based on 12075 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 09-October-2024

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