Skip to main content

Vaccinated? Prove it with the NHS app

If you want a quick way of proving your vaccine status, order repeat prescriptions or book and manage appointments, you might be interested in downloading the NHS app. 

The NHS app vs. the NHS covid-19 app

Although they have very similar names, the NHS app and the NHS covid-19 app are two separate applications. 

The NHS covid-19 app is the application that you may be using for Test and Trace, and allows you to check into venues, find out the covid restrictions in your area, check your symptoms, and enter test results from any lateral flow tests that you take. The function of the NHS covid-19 app is contact tracing; indicating to you whether you’ve been close to someone who has tested positive, and as such need to self-isolate. 

The NHS app is the official application for NHS services, and isn’t focused on covid-19. However, one of the most important features of the NHS app is that it allows you to prove your vaccine status. You can also check your health record, book and manage appointments with your GP and other NHS services, get health information and advice, and even manage your organ donor decision.

If you’re using an Apple device, you can download the NHS application from the App store here. If you’re on Android, then you can get it from Google Play here.

Getting started with the NHS app

The first thing that the NHS app will prompt you to do is set up a login. You will need your email address and a mobile phone number. Just enter this information when prompted, and you’ll be emailed a six digit security code to enter on the next screen. This is just to verify that the email address you are using is one you have access to.

Then you’ll be texted another six digit security code, this time to verify that the mobile phone number you’ve entered is one which you have access to. Enter this on the next screen, and you’ll have created your NHS login.

Logging into the app

The app will require two-factor authentication in order for you to login. This means that every time you login, you’ll be texted a six digit security code in order to get access. Alternatively, you can check a box at this point to ask the NHS app to remember you on this device. You should not check this on shared devices. 

You can also use fingerprint unlock, Touch ID or Face ID in order to access the NHS app. Once you’re logged in, go to ‘More’ and then select the login method you’d like to use. This is called logging in with biometrics, in other words, something that you are (your face, or your fingertip). 

Verifying your identity

As accessing your health record and appointments involves a lot of personally identifiable information, the NHS app requires you to verify your identity in order to get full access. If you haven’t done this already, you should see a message that reads, ‘Prove your identity to get full access.’ This is an important step, because without it you won’t be able to access your ‘NHS COVID Pass’ for travel abroad, and that’s how you prove your vaccine status.

To verify your identity, you’ll need to submit a form of photo I.D. This can be a passport, a driving license, a European driving license, a European national identity card, or a UK residence card. When prompted, give the app permission to access your camera and microphone. The app will take you through the process of photographing your I.D. Make sure you do not cover the corners, and you can clearly see all the text and the image. 

You will also be required to record a short video of your face. At time of writing, you are also required to read a number out loud, which is provided to you by the NHS app. This is so that the NHS can match your photo I.D. to your face, and verify the video that you submit. 

Once submitted, this should be approved within two hours, although it may take longer at peak times.

You’re all set!

If there are any issues with your I.D. or any information you have submitted, the NHS app will contact you by email. Once you’ve proved who you are, you’re able to access your NHS COVID pass, and prove your vaccination status in order to travel abroad and attend trial events. 

Tweet us @TranscenditUK


The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.
We have worked with Transcendit for many years (it must be over 10 years) and their services are second to none. I work very closely with Christophe at Transcendit for our website’s communications to stakeholders and there’s nothing he can’t do! Christophe is very professional, prompt with emails and always checks with myself if everything is how it should be. The staff at Transcendit are highly skilled and extremely knowledgeable when it comes to IT. We look forward to continuing to work with Transcendit for the next however many years Laura Driver, NRCPD

Based on 12075 reviews our customers rate us 9.8/10. Reviews and ratings by Customersure. 09-October-2024

Transcendit are proud sponsors of CHUF, the Children's Heart Unit Fund.

Transcendit is a Living Wage employer
Transcendit is a Microsoft Gold certified partner
VMWARE partner
Vipre partner
IPCortex partner
WithSecure partner
DELL partner
Barracuda partner
Veeam partner
N-Able partner