CodeTwo Partner of the Year, for 3 years running!

October 07, 2024 - Rebecca Harrison

Transcendit are proud to announce that they have been awarded CodeTwo Partner of the Year for 2024, for the third year in a row!

‘We’re incredibly pleased to be awarded Partner of the Year by CodeTwo for the third year...

Transcendit has become employee owned!

September 16, 2024 - Rebecca Harrison

This month, Transcendit became an employee owned company. We spoke with Transcendit Directors Dick Davies, Tom Tinsley, Adam Kuznesof, Lee Irving and Dave Scott to talk about what this means for the business, their employees and...

Improve your business with BIPC North East

September 04, 2024 - Rebecca Harrison

The Business & IP Centre, otherwise known as BIPC North East, is an organisation which helps SMEs and those who are self-employed improve and grow their business. As well as offering guidance and support on intellectual property, marketing...

Keep the kids entertained with these North East activities

August 08, 2024 - Rebecca Harrison

We might be approaching the end of summer, but that doesn’t mean we can’t go out with a bang. If you’ve ran out of activities to keep your little ones busy, or you’re looking for something fun to take them along to after...

Gateshead charity FACT has been broken into and destroyed. Here's how you can help

June 24, 2024 - Rebecca Harrison

On Thursday 13th June, Gateshead charity Fighting All Cancers Together (FACT) was broken into. Their community centre, the FACT Family Home had been a dream of Founder and Chief Executive Joanne Smith for years. The centre was open for only a...

Summer challenges that raise money for charity

June 12, 2024 - Rebecca Harrison

The North East has a huge amount of not for profit organisations and charities that are helping some of the most vulnerable members of the community through some of the most difficult times of their lives. If you’re looking for a way to...

Improve your skills for free with Gateshead College

May 13, 2024 - Rebecca Harrison

Are you an employer wanting to upskill your workforce? Or an employee looking to boost your CV? Gateshead College are offering Skills Bootcamps, designed to improve workforces by adding to their skill set.

What are Skills Bootcamps?

Gateshead...

TechNExt Conference: Tech Festival returns for 2024

April 08, 2024 - Rebecca Harrison

TechNExt Conference is a week-long celebration of tech in the North East. The five day event is held across multiple locations, from Northumberland to Tees Valley, and includes workshops, discussions and showcases on every aspect of technology.

...

Want to learn something new? Get coding

March 07, 2024 - Rebecca Harrison

The tech industry is booming, and learning to code is one way that you can kickstart a career in this industry. Learning programming helps develop problem solving skills, boosts your persistence and resilience, and makes you more employable. If...

Thinking Digital Conference 2024

January 31, 2024 - Rebecca Harrison

The Thinking Digital Conference is returning to the Glasshouse (previously known as the Sage, Gateshead) in May 2024, bringing together some of the best and brightest to discuss technology, ideas and the future.

What is the Thinking Digital...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

The service from Transcendit is beyond first class. Every time i have had to use it, all staff have been so patient and helpful with me as i am the antithesis of tech savvy. I have expressed my satisfaction with our factory leaders Jim and Steve and had asked them to pass on my sincere thanks for your help. Aaron today was exceptional at walking me through the pre-migration process from Citrix to Azure. I wish all companies that I deal with provided this first class service. Peter Howlett, Director of Design, George Smith