If you’re looking for ways to keep yourself occupied during lockdown, then it might be time to learn a new skill. With Christmas around the corner money may be tight, but with skill swapping, you can stay busy and learn new things for...
The nights are drawing in, the weather is getting colder, and suddenly the great outdoors doesn’t seem nearly as appealing. If you’re looking for ways to keep connected during lockdown without having to leave your home, we’ve...
This year has been an isolating time for many, and without the internet, video calls and technology it could have been much worse. Unfortunately, that is the reality for many elderly people up and down the country, who are less likely to have...
As a business, you may be looking for ways to support your community during lockdown. There are a few different ways that you can support your local area and surrounding businesses, and also ways that your staff and employees can get involved....
The government recently announced the NHS Test and Trace, a service designed to trace people who have been connected to those who have tested positive for COVID-19. The government hopes that by tracing close recent contacts of people who...
Over the past few weeks, Transcendit have been monitoring how COVID-19 has been affecting our clients and our services. As more organisations return to centralised buildings and premises, as an essential service there are times when a site...
Are you wanting to do something to help beat COVID-19? If you've got a 3D printer, you can sign up to 3D Crowd UK: a volunteer-led campaign to produce more than 500,000 protective face masks. Thousands have already joined the campaign,...
Things are changing quickly and we are all starting to understand the reality of life with Covid-19. The Transcendit team are generally well and quickly implementing working from home was a big part of that. Due to new guidance from the government...
The North East Digital Festival is a celebration of all things digital. From the 11th - 22nd May, tech enthusiasts can access a ton of different events, discussions and workshops, showcasing the best that the North East has to offer in terms of...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
We have taken on some account managers from our local competitors, and by all accounts Paradigm is leagues ahead of anything else out there. The benefit it is giving our business from both an account manager's point of view and the back of house administrative aspect is fantastic.Ross Gill, IU Consult
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024