We’re very pleased to announce that on Sunday 8th September, our team took on the Great North Run for CHUF, the Children’s Heart Unit Fund. The Transcendit Great North Run 2019 team was made up of Mandy Preece, Louise Robson, Kate...
We're running the Great North Run for CHUF; the Children's Heart Unit Fund. CHUF's mission is to help to children and young people with heart conditions, by providing lifelong support to them and their families. If you’d like to...
We're running the Great North Run for CHUF; the Children's Heart Unit Fund. CHUF's mission is to help to children and young people with heart conditions, by providing lifelong support to them and their families.
Transcendit are pleased to announce FACT's Big Build, a huge funding drive by FACT to build the UKs first cancer support, awareness and education centre. The new centre will be built here in the North East, and Transcendit are working with...
Stuck for what to get someone for Christmas? Has the tech addict in your life got every gadget going? Check out our gift guide, which has our team's top purchases this year, as well as the presents they hope to find under the tree.
Transcendit are pleased to announce that they have sponsored Redheugh Football Club this season. As part of the sponsorship we have created a bespoke website for the club, solidifying their brand and creating an online space built with both the...
There's no denying that STEM is male dominated; according to Stem Graduates, only 13% of the overall UK STEM workforce is female. However, Tech for Life wants to challenge the stereotype that STEM is just for boys by launching Future...
If you're a working parent who pays for childcare, you're probably familiar with Childcare Vouchers. The government scheme was first introduced in 1989, and allows employers to offer their employees up to £55 a week of their wages...
There are some purchases that you never dwell on the cost of. If you're taking your partner to a fancy restaurant, getting a few drinks with the guys from work or heading to the cinema with a couple of kids in tow, it'll cost whatever it...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or
web development, you're trusting us with part of your business. So whether we're looking after your
computers, phone systems or servers we always do things 'the
Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written
when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you
can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every
client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is
simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone
call away – and we’re never too busy to make you a cup of tea and have a sit down with you in
person.
We understand how frustrating it can be when things are late. When we schedule an appointment with
you, we are there when you’re expecting us. If something prevents us from getting there, we always
call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go
askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and
make suggestions for improving systems and processes wherever we can – but we never try to push
you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty
surprises on a bill from us. If you are paying by time and materials, we inform you if our
approximations could change.
We understand the importance of privacy for your business and your customers. We respect the
confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records
our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here
.
We have taken on some account managers from our local competitors, and by all accounts Paradigm is leagues ahead of anything else out there. The benefit it is giving our business from both an account manager's point of view and the back of house administrative aspect is fantastic.Ross Gill, IU Consult
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024