Big Local Gateshead are offering grants of up to £5000 to businesses that support or employ residents of the Big Local Gateshead area, which includes Bensham and Teams. The grant must be used...
If you’ve been feeling down at your desk, you’re not alone. Blue Monday is reportedly the most depressing day of the year, and despite the fact that this was invented by a travel agency, it seems to resonate with a lot of people. But...
Are you worried about location sharing? You may need to do more than avoiding location hashtags, or checking in on social media; your iPhone is tracking your location using Apple’s ‘Significant Locations’ feature.
When your business is looking for new hires, what kind of questions do you ask? Previous experience, work history and training might all be necessary, but Ban the Box says skip the question about previous convictions.
The Digital Tech Resilience Grant is funded by Newcastle City Council, and covers up to 50% of the costs (up to £3000) to implement a technology that increases business and covid resilience. This grant is...
Have you received a message from a friend or family member, saying that they’re in trouble? Does it all sound a little bit strange? You might have fallen victim to the ‘Friend in need’ scam - the latest phishing scam...
How well does your charity or non-profit collaborate? Do you communicate well across your team, or does it feel like you’re constantly having to catch people up? How easy is it for everyone in your organisation to access key documents, or...
Are you sick of cookie alerts? If you spend a lot of time online, you might also spend a lot of time agreeing, customising or closing cookie notifications. If you’re tired of these cookie alerts, or cookies in general, there is something...
Are you often contacting your employees outside of work hours? Whether it’s the odd email here and there, or a little task that needs to be done, those little messages could be really bad news for your business.
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
As ever, the most patient, understanding and effective support one could ask for.Simon Stewart, Trinity Chambers
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024