Back2Business is a grant program which awards '£10,000 to ethnically diverse owned small businesses that have been impacted by Covid-19 and lockdown restrictions.' To be eligible, you must be a business that is...
Phishing scams are easy to catch when they’re filled with spelling mistakes, look terrible and, most importantly, are from a recipient that is very unlikely to contact you by email. But what happens when the phishing email looks just like...
Windows 11 is set to be released on October 20th, 2021 (at the fitting time of 11 minutes past 11). But what can we expect from the new operating system? We’ve got a roundup of all the new features you’ll be able to access when you...
If your company uses a Windows device or product, you need to know about ‘end of life’. Using a server, device or product past its end of life isn’t just a bad idea, it can put your business at risk. Here’s everything you...
Have you ever felt pressured by a client, or your boss, when they’ve asked you to work a few more hours? Have you ever stuck at work a bit longer to finish off a task, or to meet a deadline - and how regularly does that happen? What about...
We might be looking at the end of summer, but there are a ton of events happening in and around Newcastle, Gateshead and the North East. If you’re looking for something to do, or you need a new idea for date night, check out some of these...
Last month, Microsoft issued a fix for a bug called PrintNightmare. This bug allowed hackers to access your computer through your printer, and cause all kinds of havoc once they were in there. We’ve taken a look at PrintNightmare, and why...
Have you been in a meeting where you couldn’t get a word in? Or where people started having an unrelated conversation? You’re not alone. In business meetings, some people tend to do all the talking, and some people tend to sit quietly...
Last month, Microsoft announced their latest business service, Windows 365. This is a completely cloud based PC service for businesses, to allow employees to access cloud PCs regardless of where they are. We’ve been taking a look at how it...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Everything explained very well. Great service, thank you.Susan Hunt, York Minster
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024