Arrow Project is a program designed to help North East SMEs innovate and grow. It's a completely free service which can be accessed by businesses who are looking to expand, or brand new businesses and...
If you’ve recently purchased the iPhone 13, or you’re looking to get a new smartphone for Christmas, what are you planning on doing with your old one? You don’t need to throw it in a drawer and forget about it. Find out how to...
If you’re wanting a laptop, smartphone or any kind of electronic product this year, it is in your best interest to shop early. Due to a variety of factors, tech is in short supply, and it is suspected that this will cause real issues for...
In October, the University of Sunderland was targeted by a cyber attack which left its website and remote teaching services out of action for several days. Other universities in the North East, such as The University of Newcastle and Northumbria...
Earlier this year, Facebook experienced an outage. Although it was only down for between 5 and 6 hours, the outage affected more than 3.5 billion people across the globe. We’ve been looking at the effect this had on businesses, and what...
This fund is ran by the University of Newcastle, in partnership with Santander. The fund awards grants of £500, £1,500 or £3000 to 'eligible individuals with a clear, genuine need for finances to progress an...
The iPhone 13 was released at the end of last month, to rave reviews. Although Apple is still expecting us to use Face ID rather than Touch ID, there are a fair few features that are worth getting excited about.
Despite lockdown easing, phishers are still finding ways to use Covid to get our information, and that has now extended to proof of vaccine status. If you’ve been contacted by someone who wants you to purchase a vaccine pass, yes,...
Microsoft has announced that next year, you’ll be able to get Office 2021 with a perpetual license. But what does this mean, and is it the right option for you, or you and your business? We’ve found out everything you need to know...
Windows 11 launched on 5th October, and if you’re currently using Windows 10 you might have received an alert encouraging you to update for free. There are a huge number of benefits to updating to Windows 11, but that doesn’t mean...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
As ever, the most patient, understanding and effective support one could ask for.Simon Stewart, Trinity Chambers
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024