Fighting All Cancers Together (FACT)

May 13, 2015 - Tom Tinsley

Transcendit Runs For Fact

Fighting All Cancers Together (FACT) is a charity that provides help, support and social opportunities for people affected by cancer, their family and friends. Transcendit are proud to support FACT and have signed up to the FACT 2K...

Is your website mobile friendly? If not, Google will penalise it

April 20, 2015 - Christophe Duhaut

Mobile Friendly Google

Starting 21st April 2015, Google will start penalising websites that are not easy to use on mobile devices such as tablets and smartphones. In other words, if your website is not mobile friendly, its ranking in Google Search Results is very...

Are your kids learning to code?

March 06, 2015 - Adam Kuznesof

Code Club

Dr Paul Callaghan, one of our development team, is currently on his third term of volunteering with Code Club at a school in Durham. Code Club is "a nationwide network of volunteer-led after school coding clubs for children aged...

Is your business getting its R&D tax credits?

February 27, 2015 - Adam Kuznesof

Tax Relief V3

Have you got a great idea and are trying to figure out how to fund it? One option that is worth exploring is HMRC's Corporation Tax: Research and Development Relief. It is worth considering if you:

currently pay Corporation Tax
the idea would make an "appreciable improvement" to an existing process or product
or it is a new idea based on a scientific or technological advance

R.I.P. Windows Server 2003

January 16, 2015 - Adam Kuznesof

Rip Windows Server 2003

Microsoft has announced that Windows Server 2003 will no longer be supported after July 14th 2015. Windows Server 2003 forms the core of Small Business Server (SBS) 2003 along with Exchange 2003 which was retired on 8th April 2014.

What does this mean for you?

Atletico Walbottle under 8's

September 29, 2014 - Christophe Duhaut

Atletico Walbottle

Atletico Walbottle Under 8's have had a tough start to the season as they find their feet. Playing 4 games in the league, they have drawn 1 and lost 3. All the players in the team are new to football and using their season openers to gain...

A1 new responsive website

July 28, 2014 - Christophe Duhaut

A1 Es Showcase

A1 Engineering Solutions was formally known as A1 Refrigeration and have been trading in the refrigeration industry for almost 30 years.

They asked our team of skilled designers and developers to create a responsive website based on their new...

Success for Walbottle Under 7s

March 21, 2014 - Tom Tinsley

Congratulations to Walbottle Under 7s, recent winners of the Newcastle Mini Soccer League Festival Group B. The boys were unbeaten, winning games against Newcastle East End, Heaton and Kingston Park and drawing with Westgate.

Well done lads!...

£3,000 funding for high speed broadband connections

March 05, 2014 - Adam Kuznesof

Funding Available Newcastle

Newcastle City Council through Go Digital Newcastle are providing vouchers towards high speed broadband. The Go Digital Newcastle website says:

"If you run a small or medium-sized business in Newcastle-upon-Tyne, you can apply to Newcastle...

CryptoLocker protection

March 04, 2014 - Christophe Duhaut

Cryptolocker

More and more people are getting caught by CryptoLocker, malware that encrypts your files and then asks you for a ransom to get them back. As paying a few hundred quid; compared to losing years of important business data or valuable family photos...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

The service from Transcendit is beyond first class. Every time i have had to use it, all staff have been so patient and helpful with me as i am the antithesis of tech savvy. I have expressed my satisfaction with our factory leaders Jim and Steve and had asked them to pass on my sincere thanks for your help. Aaron today was exceptional at walking me through the pre-migration process from Citrix to Azure. I wish all companies that I deal with provided this first class service. Peter Howlett, Director of Design, George Smith