Over the past few weeks, Transcendit have been monitoring how COVID-19 has been affecting our clients and our services. As more organisations return to centralised buildings and premises, as an essential service there are times when a site...
Things are changing quickly and we are all starting to understand the reality of life with Covid-19. The Transcendit team are generally well and quickly implementing working from home was a big part of that. Due to new guidance from the government...
In response to NHS guidelines regarding Corona Virus (COVID-19), Transcendit have actioned the following in order to reduce risk and ensure business continuity.
Staff have been advised with regards to good hygiene.
Around 9pm on Friday 24th January, a speeding car hit our C9 office. Over the days that followed, Transcendit had to work around insurance companies, landlords and deal with an office that now had a car shaped hole in it.
Transcendit's own web developer Paul Callaghan has recently had some articles published in Functional Programming: A PragPub Anthology. We had a chat with him to find out what this book is all about.
If you've been keeping up with the news, you'll know that there was a heated argument going on between Apple and the FBI regarding ''unlocking'' the San Bernardino shooter's iPhone.
The FBI claimed that Apple should have been prepared to help...
With the deadline for a new Safe Harbour just behind us, the European Commission and the US have established another system to ensure the safe transfer of data across the Atlantic, named the EU-US Privacy Shield.
The expiration date for the EU and the US to negotiate a 'Safe Harbour 2.0' is fast approaching, with the general understanding that a solution will not be reached by the issued deadline of January 31st (Find out more about Safe Harbour here, and...
The latest Facebook fad, the 'Most Used Words' cloud, has started up another conversation about data privacy, and whether we are letting our guard down on social media sites.
The app is run by Vonvon, a South Korean company, and allows you to see...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Excellent - problem resolved quickly and efficiently.Barbara Sadler, Samuel Phillips
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024