Ready to smash your kids iPads? We asked our team about children and screen time

September 25, 2018 - Rebecca Harrison

An article has gone viral this month after a mother wrote about smashing her children's iPads over their refusal to follow her rules about screen time. Whether you believe that this was an appropriate reaction or an extreme one, screens now...

Time to de-stress: the games we pick up when it's all getting too much

August 21, 2018 - Rebecca Harrison

When our team have got home from a long day of web developing and delivering first rate IT support, we like to take a load off. Unfortunately it might be time to look after the kids, start studying for a qualification or work through the life...

The most useless tech we've ever bought

September 25, 2017 - Rebecca Harrison

In the wake of the giant tech fail Juicero, we've been asking around the office to find out what embarrassing gadgets we've purchased in the past. In ascending order of how much they cost, here's the tech that our support and...

Web developer Paul Callaghan gets published! We talk about the book, Haskell and functional programming

August 01, 2017 - Rebecca Harrison

Transcendit's own web developer Paul Callaghan has recently had some articles published in Functional Programming: A PragPub Anthology. We had a chat with him to find out what this book is all about.

'I've been writing...

6 addictive apps that none of us can put down

July 26, 2017 - Rebecca Harrison

This month, we've been asking around the office to find out what apps our development and support teams are currently addicted to. In no particular order, here are a few apps that none of us can put down.

Rebecca Harrison - Cooking Craze...

Meet Lyndsey, our new web developer

June 13, 2017 - Rebecca Harrison

Last month we said goodbye to web developer Anthony Karapetrides, who had been with Transcendit for nearly five years. He will be dearly missed by our team and our customers, and we wish him every success for the future.

Joining our web...

What we've been playing: from indie survival horrors to base builders

March 14, 2017 - Rebecca Harrison

This month, we've been asking around the office to find out what games our team are currently obsessed with. In no particular order, here are the indie survival horrors, epic strategy games and base builders that we've been...

Welcoming new team members to Transcendit

December 21, 2016 - Rebecca Harrison

We've had a few changes this month, as a couple of new faces have joined us and we've said farewell to a couple of others. Nick Elliot and Dan Morrison from our support team in Gateshead have moved on to pastures new. They will both...

What do the Transcendit team want for Christmas?

December 20, 2016 - Rebecca Harrison

This time last year, the Transcendit team were asked, 'What would you ask Santa for if money was no object?' The results varied in price, from £599 for a robot vacuum to £543,000,000,000,000,000 for a replica of the Death...

Scott Dewing

September 07, 2016 - Rebecca Harrison

‘I really like computers,’ says Scott. ‘I work on a computer all day, and then I go home, and I head straight to my computer until I come back to work.’

Scott has worked at Transcendit since June 2014, and has just...

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

We have worked with Transcendit for many years (it must be over 10 years) and their services are second to none. I work very closely with Christophe at Transcendit for our website’s communications to stakeholders and there’s nothing he can’t do! Christophe is very professional, prompt with emails and always checks with myself if everything is how it should be. The staff at Transcendit are highly skilled and extremely knowledgeable when it comes to IT. We look forward to continuing to work with Transcendit for the next however many years Laura Driver, NRCPD