An article has gone viral this month after a mother wrote about smashing her children's iPads over their refusal to follow her rules about screen time. Whether you believe that this was an appropriate reaction or an extreme one, screens now...
When our team have got home from a long day of web developing and delivering first rate IT support, we like to take a load off. Unfortunately it might be time to look after the kids, start studying for a qualification or work through the life...
In the wake of the giant tech fail Juicero, we've been asking around the office to find out what embarrassing gadgets we've purchased in the past. In ascending order of how much they cost, here's the tech that our support and...
Transcendit's own web developer Paul Callaghan has recently had some articles published in Functional Programming: A PragPub Anthology. We had a chat with him to find out what this book is all about.
This month, we've been asking around the office to find out what apps our development and support teams are currently addicted to. In no particular order, here are a few apps that none of us can put down.
Last month we said goodbye to web developer Anthony Karapetrides, who had been with Transcendit for nearly five years. He will be dearly missed by our team and our customers, and we wish him every success for the future.
This month, we've been asking around the office to find out what games our team are currently obsessed with. In no particular order, here are the indie survival horrors, epic strategy games and base builders that we've been...
We've had a few changes this month, as a couple of new faces have joined us and we've said farewell to a couple of others. Nick Elliot and Dan Morrison from our support team in Gateshead have moved on to pastures new. They will both...
This time last year, the Transcendit team were asked, 'What would you ask Santa for if money was no object?' The results varied in price, from £599 for a robot vacuum to £543,000,000,000,000,000 for a replica of the Death...
‘I really like computers,’ says Scott. ‘I work on a computer all day, and then I go home, and I head straight to my computer until I come back to work.’
Scott has worked at Transcendit since June 2014, and has just...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Very friendly and helpful. Doesn't presume that you know much but at the same time doesn't speak to you as if you know nothing. Very pleased with my contact.Christine Gibbs, KSA Group Ltd
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024