Whether we're using a phone, a computer or even just watching television, it seems like we’re constantly and continually being notified. Badges appear when a news story has been published, a friend likes a community you could be...
On the 19th & 20th July, 8.5 million devices running Windows across the world stopped working. Those trying to start up their computers were met with the ‘blue screen of death’ error that rendered them useless. Airports, banks,...
Freemium, an amalgamation of free and premium, is a popular kind of business model where an organisation offers a basic version of their app or service for free, and a premium version that people can subscribe to in order to access extra...
Are you a ChatGPT user, or do you prefer Copilot? When it comes to answering questions, completing tasks or writing a document, both of these apps can do it; but which is better? We’ve taken a look at the most popular AI chatbots to find...
If you missed out on tickets for one of your favourite artists this year, you might have been on the lookout for people reselling theirs. Unsurprisingly, scammers are taking advantage. As reported by the BBC, over 600 customers with Lloyds Bank...
Rage baiting or rage farming is a tactic used on social media in order to generate views and comments. It is designed to make users angry, and make social media platforms money.
Phubbing, or phone snubbing, is when a person ignores their partner in favour of their phone. It might look like picking up your phone whilst your partner is talking, checking your phone when you're spending quality time with your partner, or...
Many businesses are now adding AI like ChatGPT to their chatbots, in an attempt to provide a more personable service to their users. Unfortunately, some of these chatbots are being exploited. DPD’s chatbot swore at its user and criticised...
For those wanting to redecorate a room, or their entire home this year, the idea of thinking about colour palettes, furniture choices and design options might be enough to send you into a tailspin. Here are four apps that use augmented reality to...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Excellent service, as ever, and very prompt. It's very reassuring to know the support is there.Sharon Langridge, Langridge Employement Law
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024