If you’ve taken any kind of class remotely during lockdown, then the chances are you’ve used Zoom for it. The video conferencing app has been one of the true champions of lockdown, and with how accessible the application is...
Automated calls are nothing new; picking up the phone to a recorded message from a company claiming that they ‘heard’ we had an injury in the last 12 months, or that we’ve been mis-sold PPI (payment protection insurance) is a...
In these uncertain times, don’t you wish that you could wave your worries goodbye? The latest scam email is from a medium, who promises that the ‘Spiritual World’ has pointed its attention to you, and your worries will belong to...
Streaming services have been the true heroes of lockdown - but if you’re looking for some new shows to watch, you might be thinking of subscribing to something new. But which service is going to get you the most for your money? We’ve...
Are you running out of things to do remotely? Is the weekly family quiz something you’re dreading rather than looking forward to? If you’re looking for new ways to keep yourself and your friends entertained during lockdown,...
Have you recently purchased a new computer and realised that you can't create a word document or a spreadsheet? Generally machines don’t come with Word, Powerpoint, Excel or the rest of the Microsoft Office products, but for...
Malware is a term used to describe malicious software, and it’s a computer user’s worst nightmare. When your machine is loaded with malware, it means that something malicious is affecting, interfering or deliberately damaging your...
Bluetooth is an excellent way of connecting our tech. Headphones, fitbits, laptops and phones all often depend on bluetooth in order to connect to each other wirelessly. But is there something within that technology to be wary of? We’ve...
There’s a ton of conflicting advice out there about passwords; how long should they be, should I set an expiry date, can I use the same password twice (you can, but you shouldn’t!). At Transcendit we’re often asked by customers...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Alan is awesome!Jo Carter
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024