In February, Windows 11 users received their very first major update since the launch of the new operating system in October 2021. Microsoft considered this update to be relatively small, promising a more significant major update around...
Sim-swap fraud can be an incredibly lucrative scam, leaving victims without access to their phones, and in many cases their bank accounts. According to Action Fraud, between January and June of 2020, there were 483 cases, with each victim losing...
Windows 11, Microsoft’s latest operating system, launched last October. If you’re currently running a PC with Windows 10, you’ve probably been prompted to update to Windows 11 for free. But what if your PC can’t handle the...
Are you worried about location sharing? You may need to do more than avoiding location hashtags, or checking in on social media; your iPhone is tracking your location using Apple’s ‘Significant Locations’ feature.
Have you received a message from a friend or family member, saying that they’re in trouble? Does it all sound a little bit strange? You might have fallen victim to the ‘Friend in need’ scam - the latest phishing scam...
Are you sick of cookie alerts? If you spend a lot of time online, you might also spend a lot of time agreeing, customising or closing cookie notifications. If you’re tired of these cookie alerts, or cookies in general, there is something...
If you’ve recently purchased the iPhone 13, or you’re looking to get a new smartphone for Christmas, what are you planning on doing with your old one? You don’t need to throw it in a drawer and forget about it. Find out how to...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Chris saves the day as usual. First class caring service for us old, non computer literate scholars. Thank you Chris, and thank you TransenditDr D Wright
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024