Has someone tried to sell you a vaccine pass? It’s a scam

October 13, 2021 - Rebecca Harrison

Despite lockdown easing, phishers are still finding ways to use Covid to get our information, and that has now extended to proof of vaccine status. If you’ve been contacted by someone who wants you to purchase a vaccine pass, yes,...

4 awesome features of the iPhone 13

October 13, 2021 - 4 awesome features of the iPhone 13

The iPhone 13 was released at the end of last month, to rave reviews. Although Apple is still expecting us to use Face ID rather than Touch ID, there are a fair few features that are worth getting excited about.

1. Smile! This smartphone...

Should I update to Windows 11?

October 06, 2021 - Rebecca Harrison

Windows 11 launched on 5th October, and if you’re currently using Windows 10 you might have received an alert encouraging you to update for free. There are a huge number of benefits to updating to Windows 11, but that doesn’t mean...

Has EE emailed you about a payment? It could be a scam

September 18, 2021 - Rebecca Harrison

Phishing scams are easy to catch when they’re filled with spelling mistakes, look terrible and, most importantly, are from a recipient that is very unlikely to contact you by email. But what happens when the phishing email looks just like...

What’s new in Windows 11?

September 11, 2021 - Rebecca Harrison

Windows 11 is set to be released on October 20th, 2021 (at the fitting time of 11 minutes past 11). But what can we expect from the new operating system? We’ve got a roundup of all the new features you’ll be able to access when you...

The PrintNightmare security flaw: did you update?

August 12, 2021 - Rebecca Harrison

Last month, Microsoft issued a fix for a bug called PrintNightmare. This bug allowed hackers to access your computer through your printer, and cause all kinds of havoc once they were in there. We’ve taken a look at PrintNightmare, and why...

Noticed a typo? It could be typosquatting

June 29, 2021 - Rebecca Harrison

Have you ever clicked a link to a website, and noticed that the URL doesn’t look quite right? You could have been a victim of typosquatting. Here’s everything you need to know about typosquatting, and how to avoid falling for it.

What...

What is the internet of things?

June 14, 2021 - Rebecca Harrison

If you have a smart kettle, a smart TV, or even a smart doorbell, then you’re using the internet of things. This is a network of smart devices in your home that connect to the internet, which is how you can turn your kettle on from the...

Ready to go out? Look out for ticket fraud

May 23, 2021 - Rebecca Harrison

Summer is well and truly on the way, and with lockdown easing you might be looking forward to going to some events. However, fraudsters are using this opportunity to make a quick profit. If you’re buying tickets, you need to be aware of...

Royal Mail text scam

April 15, 2021 - Rebecca Harrison

Have you received a text message from Royal Mail asking you to pay a shipping fee? This clever little phishing scam is pretty convincing, and is costing victims thousands. We took a close look at this sneaky text message, so that you know what to...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

We have worked with Transcendit for many years (it must be over 10 years) and their services are second to none. I work very closely with Christophe at Transcendit for our website’s communications to stakeholders and there’s nothing he can’t do! Christophe is very professional, prompt with emails and always checks with myself if everything is how it should be. The staff at Transcendit are highly skilled and extremely knowledgeable when it comes to IT. We look forward to continuing to work with Transcendit for the next however many years Laura Driver, NRCPD