Our favourite technology podcasts that you should download immediately

January 16, 2018 - Rebecca Harrison

Podcasts used to be a relatively niche form of media, but today it seems like everyone and their mother subscribes to one. Thanks to the success of shows like Serial, podcasts of every genre have moved out of the shadows and straight into our...

Gosforth Junior High Academy take on local schools in regional coding and robotics competition

January 15, 2018 - Rebecca Harrison

Gosforth Junior High Academy are competing in the regional round of the First Lego League Hydro Dynamics challenge, a coding and robotics competition. Transcendit copywriter Rebecca Harrison went along to meet the kids taking part, and find...

The technology trends to watch out for in 2018

December 29, 2017 - Rebecca Harrison

As we bid farewell to 2017 and welcome in the new year, what technological trends are on the horizon? Here are Transcendit's tech predictions for 2018 that you should watch out for.

Everything is going to be 'smart'
Smart watches,...

Want your business to be more socially responsible? Start talking about mental health

December 22, 2017 - Rebecca Harrison

Over the past year, more and more businesses have been thinking about how to be more socially responsible. This might involve thinking about how to be a greener company, or how to give back to your local community; but there's something...

Funding available for businesses in January

December 19, 2017 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

Digital Drive County Durham
Digital Drive is a new fund launching in February, but businesses can register now for their launch event on January 30th....

Could someone hack your home? How to secure your smart devices

December 18, 2017 - Rebecca Harrison

Amazon

How many internet connected devices are there in your home? Do you have a laptop, a tablet or a mobile connected to your Wi-Fi? What about a FitBit, or a Smart TV? How about an internet connected kettle or toothbrush, or a children's...

Here are the new year's resolutions you should make for 2018

December 11, 2017 - Rebecca Harrison

The best kind of new year's resolution is one you can get excited about. If you want to make a change in 2018, whether it's a new career, a clean slate or a challenge that you're after, we've got some ideas that you're...

Got a job offer that sounds too good to be true? Ten steps for avoiding employment scams

November 27, 2017 - Rebecca Harrison

Employment or recruitment scams use social engineering to convince you that a wonderful job opportunity has landed in your lap. The email might be well worded and seem professional, convincing you that the offer is the real deal.

The email may...

Best apps for iOS and Android to get you ready for Christmas

November 23, 2017 - Rebecca Harrison

Whether you love it or loath it, Christmas is getting ever closer. To take the pressure off a little, we've rounded up the best apps for iOS and Android which will help you through the season.

For those who need everything organised
...

Want to save money this Christmas? Get tech savvy

November 21, 2017 - Rebecca Harrison

If you're trying to save money this Christmas, there's a treasure trove of websites that could cut your costs on everything from tickets to petrol. Here's our pick of the best online tips and tricks that could save you a ton.

Get...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

We have worked with Transcendit for many years (it must be over 10 years) and their services are second to none. I work very closely with Christophe at Transcendit for our website’s communications to stakeholders and there’s nothing he can’t do! Christophe is very professional, prompt with emails and always checks with myself if everything is how it should be. The staff at Transcendit are highly skilled and extremely knowledgeable when it comes to IT. We look forward to continuing to work with Transcendit for the next however many years Laura Driver, NRCPD