Funding available for businesses in August

July 06, 2018 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

RTC North
RTC North are currently running two grant programmes, Designing Better Business and Pathway to Innovation. Through the Designing Better...

Buying cheap chargers? It could be damaging your tech

July 06, 2018 - Rebecca Harrison

Whether you're charging your mobile, your tablet or your console, you're going to need a cable or lead to do it - and replacing these can get pricey. With every new iteration of the iPhone, the chargers are getting more and more...

Got an automated call from your Internet Provider? Yes, it's a scam

June 22, 2018 - Rebecca Harrison

Apparently unscrupulous individuals are now too lazy to speak to you themselves, as the latest tech support scam going around is led by a robot. It doesn't say much for the future of fake call centres if their jobs are being outsourced...

Gaming Disorder classified as a mental health condition by the World Health Organisation

June 22, 2018 - Rebecca Harrison

Gaming Disorder has now been added to the list of recognised mental health conditions by the World Health Organisation. There has been a lot of Twitter talk complaining that the classification is premature, or that it will be a drain on...

Are hiring websites worth the hassle? The job sites your business should be using

June 15, 2018 - Rebecca Harrison

If you've got a vacancy, you might be wondering whether it's worth putting an advert on a job site. It's all very well to tweet about your vacancy, but are you getting to the best candidates? How many suitable people have actually...

Funding available for businesses in July

June 08, 2018 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

Magic Little Grants
Magic Little Grants are providing over 400 grants of £500. If you run a small charity or community group, your annual income...

Get festival ready with some awesome apps and essential tech

June 08, 2018 - Rebecca Harrison

Festival season is almost upon us, and it's time to get your bag packed. We've found techie solutions to all your festival woes, so you can get on with having a good time. Here are our picks of the apps and gadgets that are going to be...

Get your staff up to speed with GDPR

May 25, 2018 - Rebecca Harrison

You might be heaving a sigh of relief that the steady stream of GDPR emails have come to a close, but if your business handles personal data there's a lot more GDPR still to come. Here are the aspects of GDPR that your staff have to get up to...

Funding available for businesses in June

May 21, 2018 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

The North East Fund
This new fund is supported by the European Regional Development Fund, and will be investing £120m in 600 businesses in and...

5 local multiplayer games you should play at your next get together

May 18, 2018 - Rebecca Harrison

Local multiplayer games are a great way for you and your friends to get gaming, without leaving someone watching from the sidelines. There are no split screens in sight with the following games we've found, so squinting at the screen is a...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

The service from Transcendit is beyond first class. Every time i have had to use it, all staff have been so patient and helpful with me as i am the antithesis of tech savvy. I have expressed my satisfaction with our factory leaders Jim and Steve and had asked them to pass on my sincere thanks for your help. Aaron today was exceptional at walking me through the pre-migration process from Citrix to Azure. I wish all companies that I deal with provided this first class service. Peter Howlett, Director of Design, George Smith