A new set of data protection guidelines is coming into play on 25th May 2018. If your business handles personal data in any way, you'll need to be ready for this implementation.
With terrifying new forms of ransomware on the up, and winter beginning to rear its ugly head, you'd be forgiven for thinking that the biggest security risk to your business is a virus or a snowstorm (or a combination of the two). But the...
A widespread vulnerability has been discovered that could put any phone, computer or smart TV that supports a Wi-Fi connection at risk, according to security experts.
Mathy Vanhoef, who discovered the security weakness, stated that...
What better way is there to spend the last few months of 2017 than messing about with tech! Here's our pick of the great STEM activities for kids, the coolest coding workshops for teens and the awesome tech events for adults.
Thanks to iOS 11, you can now customise the control centre, type to Siri and make your photos and videos look even better than before - but what else has Apple given us in their latest update? Here's our favourite weird and wonderful features...
In the wake of the giant tech fail Juicero, we've been asking around the office to find out what embarrassing gadgets we've purchased in the past. In ascending order of how much they cost, here's the tech that our support and...
Transcendit have hired a new apprentice! We've been having a chat with Ewan Hawkes about working at Transcendit, and why he decided to start an apprenticeship.
Ewan says he didn't know what he wanted to do after his GCSEs, 'I...
We're bombarding our favourite websites with information about ourselves; our interests and hobbies, where we've been, our relationships and the events that we're going to. It's an enormous treasure trove of information, and...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Excellent service, as ever, and very prompt. It's very reassuring to know the support is there.Sharon Langridge, Langridge Employement Law
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024