Got a parking ticket? It could be a scam

February 27, 2017 - Rebecca Harrison

Parking tickets are often a nasty surprise, but the latest scam from internet fraudsters could see you paying a fine that doesn't even exist.

The latest phishing scam circling around is issuing random emails with parking tickets. The...

The big problem with 'Sharenting'

February 21, 2017 - Rebecca Harrison

Social media has unwittingly become a huge part of our lives and interactions with others. When something notable and/or photogenic occurs in our lives, our first instinct is usually to share it with loved ones - and this has become...

Dating online? Beware catfish, sextortion and romance fraud

February 13, 2017 - Rebecca Harrison

Online dating claims to have solved the issue of being single on Valentine's Day. According to Match, eHarmony and Tinder, you only need to sign up to their website or app to find love and companionship. Apparently your sweetheart...

Our programmers try out the top coding games for kids

January 30, 2017 - Rebecca Harrison

We often do round ups of coding apps and games for children at Transcendit, but it's difficult to know how useful these apps are at teaching your kids the real-life skills they need to become programmers.

Are they beneficial? Are they a good...

Is someone watching you through your webcam?

January 24, 2017 - Rebecca Harrison

Someone spying on you through your webcam may sound like the plot of a terrible horror film, but it's actually a terrifying reality. It's not a sophisticated form of hacking but it is one of the scarier ones, because the hackers...

How to stop everyone ordering everything with your Amazon Echo

January 10, 2017 - Rebecca Harrison

If you've recently received an Amazon Echo or Amazon Echo Dot, you may have realised that you can now order anything you need (from Amazon, obviously) just using a voice command. Great, right?

Well, it is - until someone (or something)...

Buying Christmas gifts online? Stay safe, and don't get scammed

November 16, 2016 - Rebecca Harrison

If you're buying any or all of your Christmas gifts online this year, there's never been a better time to get obsessed with cyber-security. There's plenty of offers out there, but there's also plenty of unscrupulous individuals...

Lenovo Yoga Book - Tablet, Laptop, Sketchpad and Notebook

September 12, 2016 - Rebecca Harrison

We've been investigating the tablet that's been causing a stir, the Lenovo Yoga Book. Lenovo have gained a reputation for reinventing everyday tech, and this tablet looks set to continue the trend.

It's most...

Is Facebook's Lifestage app a parent's worst nightmare?

August 26, 2016 - Rebecca Harrison

Facebook has quietly released their new app Lifestage this week - a Snapchat style application designed solely for those under 21 to connect with people in their high school or college.

An application aimed at teenagers is...

Transcendit tries out Pokemon Go!

July 13, 2016 - Rebecca Harrison

Pokemon Go is certainly the game of the moment. The app has led Pokemon enthusiasts into the outside would - also residential properties, armed robberies and an actual dead body. We decided to give it a go to see what all the the fuss was about.
...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

We have worked with Transcendit for many years (it must be over 10 years) and their services are second to none. I work very closely with Christophe at Transcendit for our website’s communications to stakeholders and there’s nothing he can’t do! Christophe is very professional, prompt with emails and always checks with myself if everything is how it should be. The staff at Transcendit are highly skilled and extremely knowledgeable when it comes to IT. We look forward to continuing to work with Transcendit for the next however many years Laura Driver, NRCPD