If you’ve been stuck for socially distanced hangout ideas throughout lockdown, you might have decided to binge a TV show or watch a film over a video call. However, figuring out how to share sound as well as your video can be tricky....
If you’ve ever had a scam call from someone impersonating a representative from your bank, IT company, or any organisation, then you’ve probably experienced social engineering. Social engineering is a feature of a huge majority of...
Sick of Netflix? Can’t bring yourself to resurrect the weekly Zoom quiz? Struggling for ideas for date night? Don’t panic, there are a ton of different online events that are keeping people entertained during lockdown. Here are our...
You might not think of social media as a security risk to your business, but for hackers and phishers social media is a gold mine. Find out the risks, and how to use social media safely.
Do you collect personal data? How are you storing your customer or client data? How can you guarantee that it is secure? If you’re thinking about going into business, or you already are, you need to think about data protection.
So you’re working from home, and your boss drops you an email asking you to send a payment to a customer or business as soon as possible. What should you do? This month we’re looking at bank transfer fraud - and here’s all the...
We might be in lockdown for a while longer, but that doesn’t mean that you have to stick with the same old activities. If you’re looking for something new and different to do with your friends and family over video chat, here are our...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
You have got a great team there, nothing was a problem and they were extremely patient with me in explaining various things and sorting this out for me. Great ServicePhilip Bousfield, Advanced Financial Planning
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024