North East IT company Transcendit became an employee-owned business this year, when Directors signed the company over to the newly established Transcendit Limited EOT (Employee Owned Trust) on Tuesday 10th September. Director Adam Kuznesof said...
Continuing our series about Labour’s proposed worker’s rights, we’ve found out about their positions on the right to switch off, fire and rehire, and rights from day one, as well as how these could affect your business if they...
In the first of our series about Labour’s proposed workers' rights, we’ve found out about their positions on zero hours contracts, and the status of ‘Worker’, and how these could affect your business if they were...
For employees in the UK, taking their annual leave is a legal entitlement. It’s also important for the happiness and wellbeing of your staff, which in turn, has a positive impact on your business. However, when you’re running an...
The sun might be out, but unfortunately, so is the pollen. For those of us who suffer from hay fever, the summer months can feel like fighting a losing battle, armed only with antihistamines and nasal spray.
Imagine a client comes to you stating that they think that you've been misbilling them. Think about how you might react; do you deny that it has been happening? Do you spiral and panic? Do you feel a desire to compulsively apologise, or to...
Are you wanting to take your business to the next level? Thinking about expanding, but unsure where to start? Or maybe you want to speak to experts in your industry? Northumberland Small Business Service (NSBS) is offering all of this and more to...
At the beginning of this year, the government announced a significant change to how individuals can sell products online. For those who are considered to be trading, they now have to report their sales to HMRC, and pay taxes on any profit that...
February is LGBT+ History Month, where we look back on the experiences of gender and sexually diverse people, and those who have fought for the rights that LGBT+ folk have today. For businesses, it can also be a time to look to the future, and...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Who can do without Chris in their lives, I certainly couldn't! Well done again. Eileen, Framehouse
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024