In the last few months, many businesses have been scrambling to resume operations in a way that is safe for their employees, and delivers their services to customers. We've been speaking to Transcendit Director Dave Scott about how to...
Do you want to grow your business, but you’re not sure where to start? If you’re an SME that wants to expand, getting started might be easier than you think - and you might not even need to look too far afield for help. Here are our...
Remote working, or working from home, is a way for your business to continue outside of your premises. With remote working your company is able to carry on operating as usual, regardless of where your employees are in the world. With just a...
Things are changing quickly and we are all starting to understand the reality of life with Covid-19. The Transcendit team are generally well and quickly implementing working from home was a big part of that. Due to new guidance from the government...
If you're an employee, there's a number of different government schemes that you should be aware of in the wake of COVID-19. If you would like further information on the following guidance, please check the article on the gov.uk website. ...
With a lot of different businesses closing their doors this month, the government has announced a number of different relief measures in order to help companies stay afloat. For full details of these relief measures, it's worth checking out...
In response to NHS guidelines regarding Corona Virus (COVID-19), Transcendit have actioned the following in order to reduce risk and ensure business continuity.
Staff have been advised with regards to good hygiene.
If you're sick of company emails being sent out with missing attachments, typos and wrong addresses, then you might be interested in Microsoft 365. On Microsoft 365, you can manage message approval, so that certain emails sent from your...
How’s your cybersecurity? Do you know what ransomware is, or what a phishing email looks like? If not, it might be time to learn. The latest ransomware to cause havoc to business networks in particular is called Snake. Flagged by...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
You have got a great team there, nothing was a problem and they were extremely patient with me in explaining various things and sorting this out for me. Great ServicePhilip Bousfield, Advanced Financial Planning
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024