Is your new year’s resolution to start a business? There are a ton of different services in the North East and around the UK to help make your idea for an organisation a reality. If you’re looking for support, funding, or just want to...
In normal circumstances you might be planning for the Christmas party, or thinking about bonuses. However, this year has been anything but normal. Although the ordinary festive celebrations may be off the table for businesses this year, it is an...
It’s Living Wage Week from the 9th to the 15th November, and as a Living Wage Employer we’re taking the opportunity to remind businesses why they should sign up.
What is the Living Wage?
The Living Wage Foundation established the real...
If you own a website, you also have a domain name. A domain name is essentially the home address of your website; it’s the part that people can type in the search bar to find your website, like www.transcendit.co.uk. There are a few...
Can you imagine a time when you didn’t know what Zoom was? Video calls have become a cornerstone of lockdown survival, and despite the government guidelines changing, a fair few of us are still using Zoom, Microsoft Teams and similar...
Although some people are now returning to work, many businesses are thinking about if and how their employees could work from home. If you could be working remotely, or are working remotely already, it might be time to think about your workspace,...
As lockdown measures start to be eased, the UK government has released a statement on how the country will begin to return to work once more. If you’re looking to get your employees back to work, we’ve got a round up of the government...
Do you have hundreds or even thousands of unread emails sitting in your inbox? Do you find yourself hovering over that delete button, wondering if you should keep an email 'just in case'? If your email inbox is well on the way to being...
Over the past few weeks, Transcendit have been monitoring how COVID-19 has been affecting our clients and our services. As more organisations return to centralised buildings and premises, as an essential service there are times when a site...
In the last few months, many businesses have been scrambling to resume operations in a way that is safe for their employees, and delivers their services to customers. We've been speaking to Transcendit Director Dave Scott about how to...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
As ever, the most patient, understanding and effective support one could ask for.Simon Stewart, Trinity Chambers
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024