Funding available for businesses in May

April 06, 2021 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

The Restart Grant Scheme

As Covid-19 restrictions are lifted, eligible businesses in the non-essential retail sector can apply for The Restart Grant...

Funding available for businesses in April

March 24, 2021 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

Business rates relief for nurseries

If you’re running a nursery, you may be eligible for business rates relief. You will be eligible if your...

Don’t fall for social engineering

March 16, 2021 - Rebecca Harrison

If you’ve ever had a scam call from someone impersonating a representative from your bank, IT company, or any organisation, then you’ve probably experienced social engineering. Social engineering is a feature of a huge majority of...

6 virtual events you can attend from your sofa

March 11, 2021 - Rebecca Harrison

Sick of Netflix? Can’t bring yourself to resurrect the weekly Zoom quiz? Struggling for ideas for date night? Don’t panic, there are a ton of different online events that are keeping people entertained during lockdown. Here are our...

Social media, and how to use it safely

March 08, 2021 - Rebecca Harrison

You might not think of social media as a security risk to your business, but for hackers and phishers social media is a gold mine. Find out the risks, and how to use social media safely.

What’s social media got to do with security?

If...

Going into business? Start with data protection

March 04, 2021 - Rebecca Harrison

Do you collect personal data? How are you storing your customer or client data? How can you guarantee that it is secure? If you’re thinking about going into business, or you already are, you need to think about data protection.

...

Funding available for businesses in March

February 22, 2021 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

Citylife Business Support

Citylife Business Support is a service for SMEs in Newcastle who have been adversely affected by Covid-19. Eligible SMEs can...

Beware bank transfer fraud

February 15, 2021 - Rebecca Harrison

So you’re working from home, and your boss drops you an email asking you to send a payment to a customer or business as soon as possible. What should you do? This month we’re looking at bank transfer fraud - and here’s all the...

Get the remote party started with these apps

February 11, 2021 - Rebecca Harrison

We might be in lockdown for a while longer, but that doesn’t mean that you have to stick with the same old activities. If you’re looking for something new and different to do with your friends and family over video chat, here are our...

Is the website I’m using safe?

February 08, 2021 - Rebecca Harrison

Not sure whether the website you’re using is safe and secure? If it isn’t, you could be vulnerable to phishing attacks, hacking and your data being stolen. Here are the things you should be on the lookout for when you visit an...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

We have taken on some account managers from our local competitors, and by all accounts Paradigm is leagues ahead of anything else out there. The benefit it is giving our business from both an account manager's point of view and the back of house administrative aspect is fantastic. Ross Gill, IU Consult