Coronavirus response

March 09, 2020 - Adam Kuznesof

In response to NHS guidelines regarding Corona Virus (COVID-19), Transcendit have actioned the following in order to reduce risk and ensure business continuity.

Staff have been advised with regards to good hygiene.
All remote working tools...

Want to screen company emails before they're sent? Try Microsoft 365

March 03, 2020 - Rebecca Harrison

If you're sick of company emails being sent out with missing attachments, typos and wrong addresses, then you might be interested in Microsoft 365. On Microsoft 365, you can manage message approval, so that certain emails sent from your...

‘Please, 5 more minutes!’ Great North East activities for under 7s

February 24, 2020 - Rebecca Harrison

Are you stuck for something to do with your little ones? Dreading the thought of the weekend when you’ll need to keep the kids entertained? Or just sick of going to the same old places in the week?

Don’t panic - we’ve...

Funding available for businesses in March

February 20, 2020 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

Grow It Award

If you’re an entrepreneur trying to solve a social issue, Grow It is the fund for you. They offer £15,000 to individuals who...

Snake: the sneaky ransomware ready to cause havoc

February 17, 2020 - Rebecca Harrison

How’s your cybersecurity? Do you know what ransomware is, or what a phishing email looks like? If not, it might be time to learn. The latest ransomware to cause havoc to business networks in particular is called Snake. Flagged by...

Want Google to get lost? Start your search for a search engine

February 12, 2020 - Rebecca Harrison

If you’re worried about Google tracking you around the internet, you’re not alone. Targeted ads are becoming better at integrating themselves amongst our results from the search engine, and the amount of data that Google has on each...

Is your business baffled by Brexit? This is what's happening with data protection

February 10, 2020 - Rebecca Harrison

With our exit from the EU ‘officially’ coming at the end of 2020, many businesses have been left wondering what exactly they should be doing about data protection, and how important it is that your organisation meets GDPR guidelines....

Computer problems? Here's how to get it up and running again

January 28, 2020 - Rebecca Harrison

Are you getting frustrated with your computer? Are you desperately trying to open a programme to no avail, or just seem to be waiting ages for your computer to wake up? Don’t panic, we’ve got the best tricks and quick fixes to get...

Funding available for businesses in February

January 22, 2020 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

Gigabit Broadband Voucher Scheme

Is your broadband struggling to keep up with your business? Get some vouchers with the Gigabit voucher scheme, and you...

Is your new year's resolution to study IT? Get funding with these grants and loans

January 20, 2020 - Rebecca Harrison

Qualifications in Computer Science, Web Development and Web Design boast some of the highest employment rates and starting salaries in the country. Surrey University states that, ‘First-class computer science graduates also achieve an...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

Your team have been superb! Quick to respond. No hassle. They just get on with the job. After a well-planned and executed Microsoft 365 migration I have been firing out emails as teething problems have arisen and they have turned the requests around pronto. Not to mention being carried out in a friendly yet professional manner. Just amazing performance! Rosie Malcolm-MacEwan