One of the best ways to appeal to a wide range of customers is to show that you take cyber security seriously. When clients choose your business, they are in part trusting that you'll protect their data, respect their privacy requirements and...
People are the biggest security to risk to your systems. The vast majority of malware, viruses and drive-by downloads will be installed as a result of users; this could be by clicking a link in a phishing email, to visiting a dodgy site, to...
With the General Data Protection Regulations (GDPR) deadline only a few months away, we've been chatting to CyberShelter; a data protection and security auditor. CyberShelter are trying to take the stress out of these new regulations, and are...
Digital Drive is an ERDF funded programme for businesses in and around County Durham, which aims to help businesses in the area grow and develop. It has recently received a £4m fund to help companies in Durham do more with digital...
Around 9pm on Friday 24th January, a speeding car hit our C9 office. Over the days that followed, Transcendit had to work around insurance companies, landlords and deal with an office that now had a car shaped hole in it.
We've been chatting to Transcendit Director Dave Scott about Microsoft Teams for Office 365 - what it is, why it's useful and how your business could benefit from it.
Over the past year, more and more businesses have been thinking about how to be more socially responsible. This might involve thinking about how to be a greener company, or how to give back to your local community; but there's something...
A new set of data protection guidelines is coming into play on 25th May 2018. If your business handles personal data in any way, you'll need to be ready for this implementation.
With terrifying new forms of ransomware on the up, and winter beginning to rear its ugly head, you'd be forgiven for thinking that the biggest security risk to your business is a virus or a snowstorm (or a combination of the two). But the...
If you've published something on the internet, there's always a possibility that it will end up duplicated elsewhere. Whether it's blog content or website content, images or written word, the internet gives people plenty of...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
The lads are absolutely fantastic and we can’t do without them, everyone I’ve dealt with has always been so patient, lovely and never patronising with me and I’m probably hard work. I would be lost without youDavid Wright
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024