A few weeks ago, we received two packages from Google. Inside each small box was a plastic triangular prism, around two inches long. It also came with a two booklets explaining that this was Project Beacon: the revolutionary new way...
Who doesn't love the idea of a three day weekend? The debate on a four day work week has returned this month, after a business in New Zealand gave it a go and decided to keep the four day week after the experiment was over. But surely losing...
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If you're a working parent who pays for childcare, you're probably familiar with Childcare Vouchers. The government scheme was first introduced in 1989, and allows employers to offer their employees up to £55 a week of their wages...
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You might be heaving a sigh of relief that the steady stream of GDPR emails have come to a close, but if your business handles personal data there's a lot more GDPR still to come. Here are the aspects of GDPR that your staff have to get up to...
Whether you know it as the Windows 10 April Update or the Windows 10 Spring Creators Update, this week it's being rolled out to your PC. We've got everything you need to know about the new update, including the new features, the stuff...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Just a quick note to say how thoroughly professional and exceptional the service is from Transcendit. Over the many years you have supported us, Christophe and the team have always been quick to respond, extremely knowledgeable, approachable and pro-active.
Transcendit offer a fantastic service and it is greatly appreciated. Many thanks.Martin Alderman, Fylde Council
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024