Microsoft Teams for Office 365 is a great way to change the way your teams collaborate on projects, tasks and jobs. The cloud based application means that you can access your work anywhere, on any device with an internet connection; and you can...
If you run a business, it’s likely that you’ve thought about first aid. Although not all workplaces are required to train first aiders, the training can be life-saving. Some of our team at Transcendit completed first aid training in...
Whether you’re just starting your business, or you’ve been going for years, we all need a little extra support every now and then. If you’re looking for some business advice, we’ve got the best places in and around the...
If you’ve started a business in the North East, and you’re looking for a little help; be it financial assistance, advice on running your business, or you’ve just got some business related questions that you need answers for,...
With Brexit looming, it’s very difficult to say what the situation in the United Kingdom is going to be after March 31st. There are some very simple ways that businesses can prepare for the change, regardless of what happens between...
If you've ever purchased anything online, you're probably familiar with the box that appears with the words, 'Verified by Visa' or 'Mastercard SecureCode'. This little box is called a 3D Secure card payment, and it ensures...
Scammers have a myriad of ways to get you to part with your hard earned cash, but one of the most tried and tested ways to get it is through a simple gift card. They're not only last minute Christmas presents, they're also a hackers dream...
If you run a business with an office, the likelihood is that your employees spend a lot of their day in front of a computer screen. It’s been suggested that prolonged screen time can affect your physical and mental health, but how bad is...
Having reliable and trustworthy tech support is an important part of running a business and keeping your computer safe. Unfortunately, unscrupulous individuals have taken this service and twisted it in to something far more dangerous. Instead of...
With winter well and truly on the way, we've been chatting to Director Lee Irving about how businesses can best prepare for the season. Will your business be ready for the weather, or will your customers be left out in the cold?
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Another rescue from the fantastic team at Transcendit! Thanks David W!Results Communications Ltd
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reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024